Benefits
Helena enables your company to providequick solutions, keeping customers satisfied and loyal.
Automatic Ticket Creation
When identifying a problem, Helena creates tickets in your support platform, immediately starting the resolution process.
Common Problem Resolutions
With comprehensive knowledge, she can resolve frequent issues without the need for escalation.
Smart Escalation
For complex problems, Helena directs the case to the appropriate team, providing all necessary context.
Proactive Updates
Keeps customers informed about the status of their requests, increasing transparency and trust.
Choose Helena
Why choose Helena for support?
Immediate Service
Respond to clients in real-time, 24/7, ensuring satisfaction and agility in every interaction.
Cost Reduction
Cut costs with large support teams, saving up to 92% while maintaining efficiency.
Consistent Solutions
Helena resolves frequent issues with precision and escalates complex problems, ensuring quality support without overloading your team.
How it works
Helena resolves your operations
Helena works directly with your CRM. Qualifying and resolving support proactively with fluid, humanized, and consistent dialogues.
Main Features
Increase your customers' satisfaction with Helena's AI support.
Let's get started?
Still have questions? Click here and talk to Helena now.
